Terms & Conditions

Last Updated: April 19, 2024

Welcome to TrustGuid

We operate the website TrustGuid (the "Site") and provide related services (collectively, the "Services"). Please read these Terms and Conditions ("Terms") carefully as they govern your use of our services.

Acceptance of Terms

By accessing and using our Services, you agree to be bound by these Terms. If you do not agree with all of these Terms, do not use our Services.

Definitions

In these Terms:

"Service" refers to the applications, software, products, and services provided by us.
"User", "You", and "Your" refer to the individual or entity that uses our Service.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of our Services after changes have been posted constitutes your acceptance of those changes.

Services

We provide a variety of services detailed on our Site. We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time.

Fees and Payment Terms

Fees: You agree to pay the fees for services you purchase or use in accordance with the pricing and payment terms presented to you for those services.
Billing: We bill through an invoice or your provided payment method on the Site. You are responsible for paying all fees and applicable taxes in a timely manner with a valid payment method.

Account Registration

You must register for an account to access some or all of our Services. It is your responsibility to provide accurate, current, and complete information during the registration process and to keep your account information up-to-date.

Ownership and Intellectual Property

All content provided on the Services, including logos, text, graphics, images, software, and trademarks, is the property of TrustGuid or its licensors and is protected by Australian and international copyright laws.

User Data

You own all content created or stored by you. However, your use of the Service grants us a worldwide, royalty-free license to use, reproduce, display, perform, and distribute this content in connection with the Service.

User Representations

By using the Services, you represent and warrant that:

All registration information you submit will be true, accurate, current, and complete.
You will maintain the accuracy of such information and promptly update such registration information as necessary.
You have the legal capacity and agree to comply with these Terms.

Prohibited Activities

You are prohibited from using the site or its content for unlawful purposes, including but not limited to:

Soliciting others to perform or participate in unlawful acts.
Violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
Infringing upon our intellectual property rights or those of others.
Harassing, abusing, or discriminating against individuals based on protected characteristics.

Confidentiality

Definition: Confidential Information includes all non-public information disclosed by us, our business partners, or affiliates.
Protection: You may not disclose or use any Confidential Information for any purpose outside the scope of these Terms, except with our prior written permission.

Cancellation and Refund Policy

Cancellation: You may cancel your subscription at any time through your account management page. The cancellation will take effect at the end of your current billing cycle.
Refunds: Pro-rata refunds are available for annual subscriptions if cancelled within 60 days of subscription start date. Monthly subscriptions are not eligible for refunds.

Auto-Renewal

Your subscription will automatically renew at the end of each billing cycle unless you cancel it via your account settings. You will receive a reminder email before any renewal charge.

Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, if you breach any terms of these Terms.

Dispute Resolution

All disputes arising out of or in connection with these Terms shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], United States, without regard to its conflict of law provisions.

Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

Limitation of Liability

In no event shall the Company, nor its officers, directors, and employees, be liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this Website.

Miscellaneous

Severability: If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the other provisions of these Terms will remain in full force and effect.
Entire Agreement: These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have between us regarding the Service.

Contact Information

For any questions or concerns regarding these Terms or the Services, you can contact us:

Email: info@trustguid.com
Mail: 28A Ely Street, Revesby 2212

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